In-Home Consultation
An in-home consultation is the right choice when you want to see physical samples, walk through color options against your home's existing materials, or have a complex project (full replacement, multi-material job, insurance claim) that benefits from in-person discussion. The visit takes 45–90 minutes and is always free.
What the Visit Includes
(1) Full exterior walk-around and roof inspection — typically 30–45 minutes on the roof itself with our 22-point checklist. (2) Interior attic check for ventilation, insulation displacement, and stain marks indicating leak history. (3) Sit-down conversation with you about your goals, timeline, and budget. (4) Physical material samples laid out against your home's brick, siding, and trim — color choice is much easier when you can see the actual shingle, not a 2-inch swatch on a brochure. (5) Discussion of warranty options, financing if applicable, and insurance claim status if relevant.
Within 48 hours of the visit you receive a written quote by email with itemized scope, full material specs, total price, and recommended start date.
What to Have Ready for the Visit
Approximate roof age (if known) and any documents from previous roof work — old invoices, manufacturer paperwork, warranty cards.
If filing an insurance claim: your claim number, adjuster's name, and any prior contractor inspection documents.
An idea of your timeline — emergency, this year, planning ahead — so we can prioritize urgency in our follow-up.
A list of questions. We'd rather spend 30 extra minutes answering questions at the consultation than have you call back five times with one question at a time.
Who Should Be Present
At least one decision-maker on the project. For couples, both partners are ideal — but not required. We're happy to do a second walk-through with the other partner later, or to present the written quote via Zoom if you'd prefer.
After the Visit
Written quote within 48 hours. The quote is valid for 30 days. We do not call you twice a week pressuring you to decide; we'll follow up once after one week if we haven't heard from you, then leave it alone unless you reach back out. Most homeowners take 1–3 weeks to make a decision on a major roofing project; that's appropriate, and we don't try to rush it.